A: Our Calgary location is located on the 2nd floor office building of the Calgary Business Centre, corner of 1st Street SE and 10 Ave, where we offer In-Person Testing and Fitness Assessments with our Fitness Advisor.

Our Registered Dietitian offer services exclusively online via Zoom at this time, with the possibility of In-Person services in Edmonton in the future. Please note that your dietitian is registered to practice in the province of Alberta, and is also able to see clients in Nova Scotia, Newfoundland, New Brunswick, and the Territories.

A: Many health benefits plans cover services provided by a registered dietitian. Note that your dietitian is registered with the province of Alberta, Canada, and some plans do not cover out-of-province practitioners. Check with your insurance plan provider or HR department.

Please note that most benefits providers won’t cover the full cost of a session, so be prepared to pay for part of your session out of pocket.

When speaking with your insurance provider you’ll want to ask about their Reasonable Customary Fee, as it’s different for all practitioners. I would also suggest when you’re speaking with them that you go ahead and ask in relation to other services as well (massage, physio, therapy, etc.) just so you have that information! It can be different. Once they provide you with that information let us know and we can sort it out!

A: Yes, we offer direct billing for Blue Cross plan members at this time. We need your group #, ID # and date of birth to pre-determine your coverage. For all other plans: If you have a health insurance benefits plan or spending account, do check with your provider to see if Registered Dietitian services are covered. Please come prepared with information on your plan, such as restrictions regarding maximum per session or hour. This is known as a “reasonable and customary fee” (RCF) which often is not divulged unless specifically asked. We are always happy to help you navigate your plan to maximize your coverage as long as we have the relevant information!

A: Yes it is, the card will not be processed unless you don’t show for the appointment. However it is a requirement to book with us, and you will not be able to book an appointment unless you provide the information.